STEPS OF SERVICE

Experience has shown us that knowledge of these standard procedures helps our clients feel confident throughout each phase that projects are completed on time, on budget, and with consistently outstanding results. 

 
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DEFINE-Project Initiation Phase

STEP 1 · Design Consultation | Project Review + Lifestyle Questionnaire

STEP 2 · Contract & Retainer | Project Begins

 

DESIGN-Research, Design, Presentation Phase

STEP 3 · Trade Day | Project Site Assessment

STEP 4 · Design Development | Drawings + Selections (6-8 weeks)

STEP 5 · Presentations | Estimates + Deposits

 

DELIVER-Project Management Phase

STEP 6 · Order Placement | Purchasing

STEP 7 · Project Status | Deliverables + Timeline

STEP 8 · Renovation & Labor | Progress Site Checks

STEP 9 · Renovation Wrap | Installation prep

STEP 10 · Furniture Installation | Styling

STEP 11 · The Grand Reveal | Project Milestone

STEP 12 · Deficiencies | Identified

STEP 13 · Deficiencies | Resolved

STEP 14 · Final Invoicing | Account Reconciliation

STEP 15 · Project Conclusion | Questionnaire + Client Appreciation