STEPS OF SERVICE
Experience has shown us that knowledge of these standard procedures helps our clients feel confident throughout each phase that projects are completed on time, on budget, and with consistently outstanding results.
DEFINE-Project Initiation Phase
STEP 1 · Design Consultation | Project Review + Lifestyle Questionnaire
STEP 2 · Contract & Retainer | Project Begins
DESIGN-Research, Design, Presentation Phase
STEP 3 · Trade Day | Project Site Assessment
STEP 4 · Design Development | Drawings + Selections (6-8 weeks)
STEP 5 · Presentations | Estimates + Deposits
DELIVER-Project Management Phase
STEP 6 · Order Placement | Purchasing
STEP 7 · Project Status | Deliverables + Timeline
STEP 8 · Renovation & Labor | Progress Site Checks
STEP 9 · Renovation Wrap | Installation prep
STEP 10 · Furniture Installation | Styling
STEP 11 · The Grand Reveal | Project Milestone
STEP 12 · Deficiencies | Identified
STEP 13 · Deficiencies | Resolved
STEP 14 · Final Invoicing | Account Reconciliation
STEP 15 · Project Conclusion | Questionnaire + Client Appreciation